Privacy Policy
At Sultan Bali Beauty Center, we value the privacy of our customers and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of personal data to provide our services to you effectively. This information may include:
Personal Information: Name, email address, phone number, and other contact details.
Payment Information: Credit card details or other payment-related data.
Service and Appointment Information: History of beauty services booked, appointment details, and preferences.
Communication Information: Messages, feedback, or reviews you provide.
2. How We Use Your Personal Data
We use your personal data for the following purposes:
To Provide Services: To manage and fulfill your beauty service appointments.
To Process Payments: To securely process payments for services rendered.
To Communicate with You: To send appointment confirmations, reminders, updates, or marketing communications (if you have opted in).
To Improve Our Services: To analyze your usage patterns and feedback to enhance your experience.
We may also use your personal information for administrative purposes, such as billing, customer support, and legal compliance.
3. How We Protect Your Data
We take the protection of your personal data seriously. We use appropriate security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. This includes using encryption, secure servers, and restricted access to sensitive data.
4. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information in the following cases:
Service Providers: We may share your data with trusted third-party service providers (such as payment processors, appointment management systems, or email service providers) to help us provide services to you. These providers are obligated to protect your data and can only use it for the purposes of delivering their services to us.
Legal Compliance: We may disclose your personal data if required by law, such as for regulatory compliance, legal obligations, or in response to lawful requests by public authorities.
5. Your Rights
Under data protection laws, including GDPR, you have the following rights regarding your personal data:
Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You have the right to restrict the processing of your personal data under certain circumstances.
Right to Object: You have the right to object to the processing of your data for direct marketing purposes or for purposes based on legitimate interests.
Right to Data Portability: You have the right to request your data in a structured, machine-readable format to transfer it to another service provider.
To exercise any of your rights, please contact us using the information below.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. This includes compliance with legal and regulatory obligations, resolving disputes, and enforcing our agreements. Once the data is no longer needed, we will either delete or anonymize it.
7. International Transfers
We may transfer your personal data to third-party service providers located outside of the European Economic Area (EEA) in order to fulfill services, such as payment processing. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience and gather information about your usage. For more details on how we use cookies, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any significant changes to how we process your personal data, we will notify you by updating the policy and, where necessary, obtaining your consent.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your data protection rights, please contact us at:
[Subject]
[Your text]
[Extra contact information]
